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  1. Home

  2. Government

    1. Agenda Center
      1. City Council Agendas
    2. Elected and Appointed Officials
      1. City Council
        1. Members of City Council
          1. Sherman P. Lea, Sr.
          2. Anita J. Price
          3. Michelle L. Davis
          4. Joseph L. Cobb
          5. William D. Bestpitch
          6. Djuna L. Osborne
          7. John A. Garland
        2. Vision Statement
        3. Council-Appointed Bodies
          1. Application and Appointment Process
          2. Application Form
          3. Vacancies
        4. City Council Agendas
        5. Council Meeting Guidelines
        6. Watch City Council Meetings
        7. Annual Legislative Program
        8. State of the City
          1. 2018 State of the City
          2. 2017 State of the City
          3. 2016 State of the CIty
        9. Council History
        10. Ceremonial Document Request Guidelines
        11. Mayor/Council Member Event Attendance Form
        12. Sign-up Form to Speak Before City Council
      2. City Clerk
        1. City Clerk Online
        2. City Council
        3. Council-Appointed Bodies
        4. City Code
        5. Meetings Agendas & Public Hearing Notices
        6. Freedom of Information Act
        7. Ceremonial Document Request Guidelines
        8. Mayor/Council Member Event Attendance Form
        9. "Lunch with the Mayor" Employee Request Form
        10. Sign-Up Form to Speak Before City Council
      3. City Manager
        1. Citizen Engagement
        2. Communications
        3. Charitable Solicitors
        4. Youth Services Initiative
          1. Activities
          2. Youth Services Citizen Board Meeting Schedule
        5. City Manager's Blog
      4. City Attorney
        1. Goals & Objectives
        2. Legal Links
        3. Referral for Other Legal Matters
      5. Clerk of Circuit Court
        1. Civil Division
          1. Concealed Handgun Permits
          2. Habitual Offenders
          3. Judgments
          4. Marriage Licenses
          5. Name Changes
          6. Notaries Public
          7. 'Trading As' Names
        2. Virginia Electronic Judicial Filing System (VJEFS
        3. Record Land Records Electronically
        4. Criminal Division
        5. Online Payments
        6. Deferred or Installment Payment Policy and Petitio
        7. Land Records/Recordings
          1. Financing Statements
        8. Disaster Preparedness
        9. Secured Remote Access
        10. Probate
          1. Probate Taxes & Fees
          2. Probates for a Personal Representative
        11. Officers of the Court Remote Access (OCRA)
        12. Public Records Room
        13. Important Notice
        14. Freedom of Information Act
      6. Commonwealth's Attorney
      7. Municipal Auditing
        1. Audit Reports
          1. Archived Reports
        2. Hotline
          1. Hotline Updates
        3. Audit Committee - City
          1. Meeting Agendas
        4. Audit Committee - RCPS
          1. Agendas
        5. Code of Ethics
      8. Voter Registration & Elections
        1. Mission
        2. Voter Registration
        3. Elections
          1. Elections 2017
          2. Elections 2018
        4. Precincts & Polling Places
        5. Important Changes to Voter ID
        6. Roanoke City Electoral Board
        7. Absentee Voting
        8. Officers of Election
        9. Becoming a Candidate
      9. Commissioner of the Revenue
        1. Audit Results
        2. Business License
          1. Business License Application (PDF)
          2. Business License Tax Rates
          3. New Business Monthly Reports
          4. Business change request form
        3. Business Personal Property
        4. Business Personal Property Tax Questions & Answers
        5. Local Tax Administration
          1. Registration for Tax Collection Form
          2. Printable Business Tax Forms
          3. Tax Return Instructions
          4. Admissions Tax
            1. Monthly Remittance Procedures
            2. Registration for Tax Collection Form
            3. Penalties & Interest
            4. Frequently Asked Questions
          5. Prepared Food & Beverage (Meals) Tax
            1. Monthly Remittance
            2. Penalties
          6. Consumption Tax
            1. Rate of Tax
          7. Transient Occupancy (Hotel) Tax
            1. Monthly Remittance Process
            2. Registration for Tax Collection Form
            3. Penalties & Interest
          8. Consumer Utility Tax
            1. Monthly Remittance Process
            2. Registration for Tax Collection Form
            3. Penalties
            4. Failure to Pay / Code Violations
          9. Rights-Of-Way Use Fee
          10. Helpful Links
          11. Short Term Rental
        6. Change of Address
        7. Personal Property Tax
          1. Online Personal Property Tax Registration
          2. Prorating Localities
          3. Vehicle Appraisal Form (PDF)
          4. Vehicle Decals Eliminated (PDF)
        8. Real Estate
        9. Virginia State Income Tax
        10. FOIA Request Policy
      10. Sheriff's Office
        1. Annual Reports
        2. Meet the Sheriff
        3. Organization
          1. Organization Chart
        4. Divisions
          1. Support Services Division
            1. Inmate Programs
              1. Classification Program
              2. Education Programs
              3. Healthcare Services
              4. Rehabilitation Programs
              5. Substance Abuse Program
              6. Mental Health Unit
          2. Jail Security Division
            1. Jail Programs
          3. Court Security Division
        5. Vision & Values
        6. Roanoke City Jail
          1. Deposit Inmate Money
          2. Inmate Phone System
          3. Inmate Search
          4. Jail History
          5. Video Visitation
          6. Fingerprinting
        7. Frequently Asked Questions
          1. How to Make a Commendation
          2. How to Make a Complaint
        8. Juror Information
          1. Glossary
          2. Roanoke Jurors
        9. Community Events
          1. Golf Tournament
          2. V.I.N. Etching
          3. Shred Day
          4. The Roanoke City TRIAD
        10. Job Opportunities
        11. Grants
        12. FOIA Requests
        13. Prison Rape Elimination Act (PREA)
        14. Project Lifesaver
      11. Treasurer's Office
        1. Tax Sale
          1. Bidder Qualification Program
          2. FAQs
          3. Tax Sale Process
          4. Terms of Sale
        2. Payment Methods
        3. Change of Address
        4. Citywide Accounts Receivable & Billing
        5. Downtown Service District Tax
        6. Williamson Road Service Area Tax
          1. Williamson Road Service Area Map (PDF)
        7. Personal Property Tax Relief
        8. Real Estate Taxes
        9. Dog Licenses
          1. Dangerous & Vicious Dogs
          2. Licensing Your Dog Brochure (PDF)
        10. Cigarette Tax
        11. Buying or Selling a Vehicle
        12. FOIA Request Policy
        13. Tax Calendar
        14. Taxes - Origin and Destination
        15. DMV Select
        16. DMV Connect
        17. Virginia Unclaimed Property
    3. Courts
      1. Circuit Court
        1. Case Information
        2. Circuit Court Clerk
        3. Goals
        4. Jury Service
          1. Information for Roanoke Jurors
        5. Responsibilities
      2. General District Court
      3. Magistrate
        1. Appointment & Operation
        2. Power & Responsibilities
      4. Juvenile & Domestic Relations District Court
    4. Departments A-E
      1. Arts & Culture
        1. 10 Years of Public Art
        2. Roanoke Arts Commission
          1. Commission Members
          2. Commission History
          3. Agency Funding Advisory Committee
        3. Overview and History of the Public Art Program
        4. Current Calls to Artists
          1. Writer on the Bus
          2. AIR in Elmwood 2019
        5. Public Art Catalogue by Image
          1. Public Art Catalogue by artist
          2. Google Gallery of Roanoke's Public Art
        6. Public Art with Mapping
        7. Recent Projects
          1. Gateway Mural
          2. AIR People's Choice Award
          3. Art on the Bus
          4. Art Walk in Elmwood Park
            1. About the Artists
          5. Wasena Mural
          6. Little Free Libraries
          7. Inlet Art
        8. Documents
        9. Artist Newsletter
        10. Helpful links
      2. Citizen Engagement
        1. Social Media
          1. City Social Media Pages
          2. Social Media Awards
          3. Social Media Center
          4. Policy Regarding Moderation of Third Party Content
        2. iROANOKE Twitter and App
        3. Street Safe Campaign
        4. Plan Roanoke
        5. Welcoming Roanoke
      3. Communications
        1. Inside Roanoke
        2. Roanoke Valley Television, Channel 3
          1. Regional Agreement
        3. Awards
          1. FY2016-2017 Awards
          2. All Communications Awards
        4. Freedom of Information Act
        5. Roanoke Reports
        6. Media Relations Policy
      4. E-911 Center
        1. Career Opportunities
        2. Calling 911
          1. When to Call 911
          2. Wireless/Cell Phones
          3. Text-to-911
          4. Callers with Special Needs
        3. Emergency Assistance
          1. Police Assistance
          2. Medical Assistance
          3. Fire Assistance
        4. E-911 Center
          1. Pictures of the E-911 Center
          2. History of 911 in Roanoke
          3. Accreditation
        5. Citizens Alert Notification
        6. Emergency Contact Information
        7. Feedback
        8. Related Links
      5. Economic Development
        1. Business Development Guide (PDF)
      6. Emergency Management
        1. Glossary of Emergency Management Terms
        2. Response
          1. Emergency Operations Plan (EOP)
            1. Communications & Warning
          2. Emergency Operations Center (EOC)
            1. Evacuations & Shelters
        3. Related Links
        4. Flood Preparedness
          1. Flood Safety
          2. Flood Zone Information and Flood Insurance
          3. Preventing Flood Damage
          4. Flood Warnings
          5. Additional Information and FAQ
        5. Roanoke Valley Tier II Submittal Portal
        6. Emergency Action Plan Form
        7. Reverse 9-1-1 Registration
        8. Emergency Needs Registry
        9. Hurricane Florence FAQ
    5. Departments F-O
      1. Finance
        1. Management and Budget
        2. Real Estate Valuation
        3. Retirement
        4. Comprehensive Annual Financial Reports
        5. Financial Policies
        6. Fee Compendium
        7. W-9 Form
      2. Fire-EMS
        1. Career Opportunities
          1. Roanoke Regional Fire-EMS Academy
        2. What We Do
          1. Annual Reports
          2. Apparatus
            1. Heavy Tactical Rescue (HTR) Truck
          3. Fire Marshal's Office
            1. Alarm Registration Program
            2. Inspections
              1. Building & Fire Code Board of Appeals
              2. Bulletins
              3. Permits
            3. Investigations
            4. Knox Box Program
            5. Obtaining a Fire Report
            6. Plan Reviews
              1. Fire Lane Signs
          4. Public Education
            1. Fire Escape Planning/Fire Survival
            2. Smoke Alarms
            3. Fall & Fire Prevention For Older Adults
            4. Smoking
            5. Cooking Fires
            6. Fire Extinguishers
            7. Burn Prevention
            8. Firework Safety
            9. Kids Fire Safety
            10. Carbon Monoxide
            11. Child Passenger Safety
            12. What to Do When an Emergency Vehicle Approaches
            13. Can We Find You- Are Your House Numbers Visible?
            14. Calling 9-1-1....What Should I Do?
          5. Roanoke Fire-EMS Stations
          6. HTR & Swift Water Rescue Teams
          7. HAZMAT Team
        3. Who We Are
          1. Administration
          2. Organizational Chart (PDF)
          3. Fire Department History
          4. Fallen Firefighters
          5. Mission, Vision & Values
          6. Training Center
            1. Training Division History
          7. Emergency Medical Services History
        4. Related Links
        5. Notice of Privacy Practices (PDF)
      3. General Services/Sustainability
        1. Sustainability
          1. City Initiatives
            1. Energy
              1. Energy & Buildings
              2. Energy & Fleet
              3. Energy & Technology
              4. Renewable Energy
            2. Curbside Recycling
            3. Transportation
            4. Land Planning
            5. Stormwater
              1. Green Roof
          2. Green Academy
          3. Envision Roanoke
          4. Tax Incentives
          5. Livability
            1. Bicycle Friendly Community
            2. Greenways
            3. Conservation
            4. 'Don't Throw Your Smokes in the NOKE!' initiative
            5. Local Food
            6. Litter Campaign
            7. Litter Prevention
            8. Livable Roanoke Valley Plan
          6. Weatherize Roanoke
          7. BRITE
          8. Links and Resources
        2. Facilities Management
          1. Staff
        3. Fleet Management
          1. ASE Certification
          2. City Auctions
        4. Purchasing
          1. Vendor Resources
          2. Purchasing Procedures
          3. Procurement Manual (PDF)
          4. Purchasing Associations
          5. Purchasing Related Links
        5. Risk Management
          1. Driver Qualification Policy (PDF)
          2. Event Accommodations Request Form
          3. File a Claim
          4. Insurance Requirements
          5. Event Insurance Program
          6. ADA Coordinator
      4. Health
      5. Human Resources
        1. Employment Opportunities
        2. Job Position Information
          1. Classifications
          2. Pay Grades
          3. Driver Qualification Requirements
        3. Diversity
          1. Accomplishments
          2. Diversity Advisory Council
          3. Diversity Resources
          4. Diversity and Inclusion Awareness Month
        4. Employee Health Services
        5. Municipal Volunteer Program
        6. Internship Program
      6. Human/Social Services
        1. Social Services
          1. Application Information & Access
            1. Enterprise Customer Service Center
          2. Benefits Programs
          3. Services
            1. Foster Care & Adoption
              1. Steps to Foster Care and/or Adoption
              2. Foster Parent Resources
                1. Pre-Service Training
              3. Frequently Asked Questions
              4. Quiz (PDF)
        2. Children’s Services Act
          1. City of Roanoke CSA P&P
          2. CSA Parent Guide (PDF)
          3. Frequently Asked Questions
          4. Referral Agencies
          5. Volunteer Opportunities
          6. CSA Case Manager
          7. CSA Vendors
        3. Blue Ridge Interagency Council on Homelessness
          1. Annual Business Plan (PDF)
          2. Continuum of Care
            1. Continuum of Care Operating Guidelines (PDF)
          3. Point in Time Homeless Data
        4. Homeless Assistance Team
          1. Central Intake - One Door
          2. Community Housing Resource Center
            1. Homelessness Prevention & Rapid Rehousing Program
          3. More About What We Do
        5. Juvenile Justice
        6. HUD Information
      7. Libraries
        1. About Us
          1. Funding
          2. Getting a Library Card
            1. ID for Library Cards
          3. Library Advisory Board
          4. Library Hours
          5. Roanoke Public Library Foundation
        2. Books, DVDs, Music & More
        3. Library Events & Programs
          1. All Library Events
          2. Computer Classes
          3. Library Arts and Crafts
          4. Library Music Programs
          5. Storytimes
          6. Virginia Room Programs
        4. Interlibrary Loan
        5. Internet Resources
        6. Small Business Resources
        7. Nonprofit Resources
          1. Funding Information Network
        8. Youth Services
          1. Kids
          2. Teens
          3. Star City Reads
        9. Law Library
          1. Legal Links
          2. Collection & Services
        10. Virginia Room
        11. Library Locations
        12. Reserve a Meeting Room
        13. Talking Book Service
      8. Management & Budget
        1. Budget Development
        2. Budget Documents
          1. FY 2019 Adopted Budget Document
          2. FY 2018 Adopted Budget Document
          3. FY 2017 Adopted Budget Document
        3. Budgeting for Outcomes (about the process)
          1. The Priorities
            1. Economy
            2. Education
            3. Good Government
            4. Human Services
            5. Infrastructure
            6. Livability
            7. Safety
          2. Outside Agency Funding
        4. Capital Improvement Program
        5. Citizen Survey Results
        6. Indicators & Measures
        7. LEAN Roanoke
          1. Star City Innovators
          2. Lean Projects
    6. Departments P-Z
      1. Parking
      2. Parks & Recreation
      3. Planning, Building, & Development
        1. Construction
          1. eTRAKiT
          2. Permit Center
            1. Inspections
            2. Check Your Permit Status
            3. eTRAKiT
          3. Project Pages
            1. Building Addition, Residential
            2. Building Addition, Commercial
            3. New Commercial Building
            4. Accessory Structures, Residential
            5. Patio, driveway, sidewalk, parking space
            6. Remodel / Repair
            7. Fences & Walls
            8. Arbors & Trellises
            9. Mechanical, Electrical, Plumbing
            10. Business License Zoning Verification
            11. Home Occupations
            12. Permanent Sign
            13. Temporary Signs
            14. Swimming Pools
            15. Basic Development Plan
            16. Comprehensive Development Plan
            17. Amusement Devices
            18. Asbestos Removal
            19. Cross Connection Device - Certification
            20. Elevator
            21. Demolition
            22. Outdoor Dining
            23. Encroachment
            24. Fire System
            25. Land Disturbance
            26. Mobile / Modular Home
            27. Retaining Wall
            28. Model Plans
            29. Moving a Structure
            30. Single- and Two-Family Dwellings, New
            31. Outdoor Lighting
            32. Portable Storage Container
            33. Right-of-Way Excavation
            34. Site Utilities
            35. Storage Tank
            36. Stormwater Utility Credit
            37. Street Vending
            38. Subdivision of Land
            39. Temporary uses & events
            40. Tent / Membrane Structure
            41. Solar Energy Project
            42. Certificate of Occupancy
          4. Construction Permit Data
            1. 2016 Weekly Permit Data
            2. 2017 Weekly Permit Data
            3. 2018 Weekly Permit Data
          5. Documents
          6. Fees
          7. Building Safety
            1. Applications & Plan Review
            2. Inspections
            3. Current Building Codes & Design Data
            4. Frequently Asked Questions
            5. Permit Center
            6. Documents
            7. Staff Directory
          8. Development Review
            1. Applications & Forms
            2. Erosion & Sediment Control Code
            3. Subdivision Code
            4. Stormwater Management Code
              1. Activities Covered by Current Ordinance
            5. Development Inspections
            6. Staff Directory
            7. Code Amendments
          9. Zoning
          10. Staff Directory
          11. Zoning Amendments
        2. Commissions
          1. Planning Commission
          2. Board of Zoning Appeals
          3. Architectural Review Board
            1. H-2 Guidelines
            2. H-1 Guidelines
            3. Frequently Asked Questions
            4. Guide to the Design Review Process (PDF)
            5. Historic District Applications
            6. Historic District Guidelines
            7. Historic District Maps
            8. Resources
          4. Roanoke Neighborhood Advocates
          5. Fair Housing Board
          6. Building & Fire Code Board of Appeals
        3. Revitalization
          1. Community Resources
            1. Neighborhood Revitalization Initiatives
              1. Melrose -Orange Target Area
              2. West End Target Area
              3. Gainsboro Neighborhood Revitalization Initiative
              4. Southeast... By Design
            2. Local Housing Programs
            3. Fair Housing
              1. Fair Housing Seminar
            4. 2018-2019 HUD Annual Plan
              1. 2018-2019 HUD Annual Plan
            5. 2015-2019 Consolidated Plan
            6. Down Payment Assistance Program
            7. Continuum of Care Ranking Committee
            8. 2019-2020 Funding Applications
          2. Lead Safe Roanoke
            1. Qualifications and Application
            2. Request Program Information
            3. Homes Completed By Lead Safe Roanoke
            4. Is Your Home Healthy
          3. Neighborhood Revitalization Initiatives
            1. Melrose -Orange Target Area
            2. West End Target Area
            3. Gainsboro Neighborhood Revitalization Initiative
            4. Southeast... By Design
          4. Local Housing Programs
          5. Fair Housing
            1. Fair Housing Seminar
        4. Neighborhoods
          1. Links to Neighborhoods
            1. Northeast Roanoke Neighborhood Groups
              1. Airlee Court Neighborhood Watch
              2. Historic Gainsboro Preservation District
              3. Wildwood Civic League
            2. Northwest Roanoke Neighborhood Groups
              1. Fairland Civic Organization
              2. Gainsborough Southwest Community Organization, Inc
              3. Greater Grandview Area Neighborhood Watch Assoc.
              4. Loudon-Melrose Neighborhood Organization, Inc.
              5. Melrose-Rugby Neighborhood Forum, Inc.
              6. Miller Court Neighborhood Alliance
              7. Northwest Neighborhood Improvement Council
            3. Southeast Roanoke Neighborhood Groups
              1. Belmont Neighborhood Association
              2. Riverdale Farm Neighborhood Organization
              3. Riverland / Walnut Hill Neighbors
              4. Southeast Action Forum, Inc
              5. Starview Heights Neighborhood Watch
            4. Southwest Roanoke Neighborhood Groups
              1. Grandin Court Neighborhood Assoc.
              2. Greater Deyerle Neighborhood Association
              3. Hurt Park Neighborhood Alliance, Inc.
              4. Mountain View Neighborhood Association, Inc.
              5. Neighbors in South Roanoke
              6. Norwich Neighborhood Alliance
              7. Old Southwest, Inc.
              8. Raleigh Court Neighborhood Association, Inc.
              9. Wasena Neighborhood Forum
          2. Roanoke Neighborhood Advocates
            1. Application for Appointment
              1. Thank You for applying for appointment to the RNA
            2. RNA Members
            3. RNA Meeting Information
            4. RNA Meeting Minutes
          3. Neighborhood Meetings Calendar
          4. Welcome to Roanoke
            1. Code Enforcement
            2. Dog Licenses
            3. Elected Officials
            4. Housing
            5. Register to Vote
            6. Employment Opportunities
            7. Public Safety
            8. Register Your Vehicle
            9. Solid Waste Collection & Recycling
            10. Taxes
            11. Transportation
            12. Utilities
          5. Organizing Your Neighborhood
            1. Getting Started
            2. How to Become Recognized
            3. Creating a Neighborhood Crime Watch
            4. Organizing a Neighborhood Block Party
            5. Organizing a Neighborhood Clean-up Event
          6. Programs and Activities
            1. Annual City Neighborhoods' Awards Program
              1. Neighborhood Award Nomination Form
              2. Neighborhood Communications Award
              3. Neighborhood Improvement Award
              4. Neighborhood Volunteer / Leadership Award
              5. Neighborhood Unsung Hero Award
              6. Neighborhood Youth Volunteer Award
              7. Neighborhood-Community Partnership Award
              8. Neighborhood-City Partnership Award
              9. Neighborhood Arts Award
              10. Neighborhood All-Star Award
              11. Register to Attend the Neighborhood Awards Dinner
            2. Annual City Neighborhoods' Awards Potluck Dinner
            3. Leadership College
              1. Leadership College Registration Thanks
            4. National Night Out
            5. Neighborhood Development Grant Program
            6. Neighborhood Month
            7. Virginia Statewide Neighborhood Conference
            8. Workshops & Educational Opportunities
              1. Neighborhood Leadership Workshop
              2. Neighborhood Leadership Workshop Registration
              3. Neighborhood Presidents' BFO Workshop
                1. RSVP Thanks
            9. City of Roanoke Planning Academy
              1. Citizens' Planning Academy Registration Thanks!
          7. Request a City Service
            1. Request City Services
          8. Virginia Landlord Tenant Act
        5. Enforcement
          1. Report a Violation
          2. Weed & Trash Violations
          3. Inoperable Motor Vehicle Violations
          4. Rental Inspection Program
          5. Virginia Maintenance Code
          6. Zoning Violations
          7. Housing & Zoning Court Information
          8. Code Enforcement Zones
          9. Graffiti
          10. Crime Prevention Through Code Enforcement
        6. Plans
          1. Plan Roanoke
          2. Planning Academy
          3. Downtown Plan
          4. Vision 2001-2020
            1. Vision 2001-2020 Implementation Report
              1. Inventory of Plans & Studies
              2. Housing and Neighborhood Actions
              3. Environmental and Cultural Actions
              4. Economic Development Actions
              5. Infrastructure & Transportation
              6. Public Safety and Services
              7. People & Human Development Actions
          5. Neighborhood & Area Plans
            1. Where is my neighborhood planning area?
          6. Special Topic Plans
            1. Downtown Intermodal Study
            2. Wireless Telecommunications Policy
          7. Legacy Plans
          8. Urban Design
            1. Urban Design Manual
            2. Residential Plans Library
            3. Residential Pattern Book
            4. Street Design Guidelines
            5. Neighborhood Design District
          9. Brownfields
            1. City Involvement
            2. Grants & Funding
            3. Plans
            4. Projects
              1. Evans Paint
              2. Former Virginia Scrap Property
                1. Action Work Plan
                2. Cleanup Analysis
                3. History
                4. Site Assessments
                5. Updates
              3. Rail Corridor Revitalization Area
              4. Riverside Center
                1. Photo Gallery
              5. Virginian Railway Station
                1. Cleanup Analysis
                2. History
                3. Public Involvement
                4. Site Assessments
              6. Williamson Road Node Study
          10. Belmont Historic District
          11. Map Library
          12. Staff
      4. Police
        1. Career Opportunities
        2. Roanoke Police Academy
          1. About the Academy
            1. Meet Our Staff
            2. Facilities Tour
            3. Contact Us
          2. See Yourself in Blue...
            1. Getting Started
          3. Ride-Along Program (PDF)
          4. Virtual Library
        3. Department Organization
          1. Department History
            1. Fallen Officers
              1. Fallen Officer Memorial
            2. Retiree Luncheon
        4. Professional Standards Unit
          1. Investigations
        5. #RPDcommunity
          1. RPD Reads
          2. RPD Homework Helpers
          3. Art with a Cop
          4. Summer Lunch Program
          5. Lea Youth Outdoor Basketball League
        6. Outstanding Warrants / Wanted Suspects
        7. News Releases
          1. Archived News Releases
            1. February 2016
            2. March 2016
            3. April 2016
            4. May 2016
            5. July 2016
            6. August 2016
            7. September 2016
            8. October 2016
            9. December 2016
            10. January 2017
            11. February 2017
            12. March 2017
            13. April 2017
            14. May 2017
            15. June 2017
            16. July 2017
            17. September 2017
            18. October 2017
            19. November 2017
            20. December 2017
            21. January 2018
        8. Crime Prevention
          1. Certified Crime Prevention Community
          2. Programs
            1. Citizen Police Academies
              1. Advanced Citizens Police Academy
              2. Citizens Police Academy
              3. Citizens Police Academy Alumni Association
              4. Citizen Police Academy Brochure (PDF)
            2. Trespass Bar Program
            3. Scrap Metal Information
          3. Prevention
          4. Safety Tips
          5. Scams 101
          6. Star City Business Watch
        9. Crime Mapping
        10. Online Forms
          1. Citizen Concerns
          2. Citizen Police Academy Application
          3. Hire an Off-Duty Police Officer
          4. Join the Star City Business Watch
          5. Property Check
          6. Start a Neighborhood Watch Group
          7. Trespass Bar Authorization Letter
          8. Request an Accident Report or Report Verification
        11. Police Records Request
          1. Police Records Request Details
          2. Police FOIA Request Form
        12. Growth Through Opportunity Program
        13. Domestic Violence Assistance
        14. Animal Protection & Services Unit
          1. Wildlife
          2. Found and Lost Pets
          3. Animal Bites
          4. Vaccinations and Licensing
          5. Laws
        15. Street Safe Campaign
      5. Public Works
        1. Engineering
          1. Administrative Team
          2. Facilities Team
          3. Infrastructure Team
          4. Mapping Team
          5. Special Projects Team
          6. Projects
            1. Colonial Avenue VWCC Project
            2. Franklin Road Bridge Replacement
            3. Garden City Greenway
            4. Wasena Bridge Replacement
            5. Roanoke River Greenway - Segment II
            6. Williamson Road Improvements
          7. Application for New Curbing & Sidewalk Improvement
          8. Public Works Capital Improvement Projects Map
          9. Curb, Gutter & Sidewalk Improvement Map
        2. Environmental Management
          1. Environmental Policy
          2. Environmental Excellence Program
          3. Engine & Equipment Idling Policy
          4. Litter Prevention
          5. Compact Fluorescent Light Bulbs
          6. Computer and Electronics Recycling (E-Cycling)
          7. Insect/Vector-Borne Diseases
          8. Report Environmental Issues
          9. Helpful Links
        3. Solid Waste Management
          1. Services
            1. Single-Stream Recycling
            2. Bulk & Brush Collection
            3. Collection Schedule
            4. Refuse Collection
              1. Automated Refuse Collection
              2. Central Business District Collection
              3. Refuse Disposal
          2. Solid Waste Fee
          3. Leaf Collection
            1. Mulch Mowing
          4. Holiday Collection Schedule
          5. 2018 Collection Schedule (PDF)
          6. Central Business District Compactor
          7. Clean Valley Council
          8. Solid Waste Enforcement
          9. Environmental Policy
          10. Environmental Programs
            1. Cut It & Leave It
          11. Hazardous Waste Collection
          12. Physically Challenged Forms
          13. Roanoke Valley Resource Authority
          14. SWM Plan
          15. Melrose Clean Sweep
        4. Stormwater
          1. Water Quality
            1. Primary Pollutants
            2. What Can I Do?
            3. What is a Watershed?
            4. Land Use and Ecosystem Services
            5. Stream Restorations
          2. Capital Improvement Projects
          3. Maintenance
          4. Storm Utility Fee and Credits
            1. Understanding Your Stormwater Fee
              1. Sample Bill (PDF)
            2. Planning Your Fee Credit
              1. Roanoke Stormwater Ideabook
              2. Stormwater Utility Fee Credit Manual
              3. Application for Residential SW Credit
              4. Fee Credit Manual for Commercial Properties
              5. Instructions for SW Credit Application
          5. Stormwater Resources
          6. Municipal Separate Storm Sewer System (MS4) Permit
          7. Stormdrain Inlet Art
        5. Transportation
          1. Home
          2. Apply for a Permit
          3. Biking in Roanoke
          4. Street Lighting Program
          5. Snow Removal
          6. VDOT Transportation Projects
          7. Transportation Projects
            1. Main Street Striping Project
            2. Rectangular Rapid Flashing Beacon
            3. Neighborhood Traffic Circle
          8. WAZE CCP
        6. Guia de Servicios de Obras Publicas
      6. Real Estate Valuation
        1. Appeals & Board of Equalization
          1. Appeals Process
          2. Appropriate Grounds for Appeal
          3. Board of Equalization
          4. Procedures & Deadlines
        2. Data & Searches
          1. Housing Profile
          2. Search for Property Data
          3. Roanoke Real Estate Facts
        3. Important Dates
        4. Property Appraisal Process
          1. Sales Comparison Approach
          2. Cost Approach
          3. Income Approach
        5. Real Estate Links
        6. Tax Relief & Incentive Programs
          1. Tax Relief and Incentive Programs
          2. Elderly and Disabled & Disabled Veteran Homeowner
          3. Enterprise Zone
          4. Special Tax Rate on Energy Efficient Buildings
      7. Technology
        1. Technical Support
        2. Radio Technology
        3. Geographic Information Systems (GIS)
          1. Real Estate GIS
        4. Application Support
        5. Organizational Chart
        6. Strategic Planning
    7. Directions to Municipal Offices
    8. Legal Notices
      1. End-User License Agreement
      2. Privacy Policy
    9. Staff Directory
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  3. Jobs

    1. City Employment
    2. Area Jobs
    3. Volunteer Opportunities
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  4. Resident

    1. City Services
      1. GIS and Real Estate
      2. Guide to Services (PDF)
      3. Pay Taxes & Bills
        1. Pay by Credit Card
        2. Pay by eCheck
      4. Request City Services
      5. Permits & Inspections
      6. Code Enforcement
      7. New Resident Information
      8. Solid Waste Collection
      9. Stormwater Utility
      10. Environmental Management
      11. Forms
      12. Litter Prevention
    2. Connect
      1. Citizen Engagement
      2. Social Media
      3. Roanoke Reports
      4. E-mail Alerts
      5. News Releases
      6. iROANOKE
    3. Community
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      2. Greenways
      3. Libraries
      4. Parking
      5. Parks & Recreation
      6. Programs & Activities
      7. StarCam
      8. Neighborhoods
      9. Lead Safe
      10. Bank On Roanoke Valley
      11. City Calendar
      12. Youth Services
    4. Facts & Figures
      1. About the Community
        1. Climate
        2. Community Profile (PDF)
        3. StarCam - The View from Mill Mountain
      2. Community Resources
        1. Awards & Honors
        2. Citizen Engagement
        3. Communications
        4. Education
        5. Form of Government
        6. Recreation
        7. Social Services
        8. Services for Veterans
      3. Health & Safety
        1. E-911 Control Center
        2. Environmental Management
        3. Fire-EMS
        4. Police
      4. Transportation
        1. Roanoke-Blacksburg Regional Airport
        2. Valley Metro
        3. Virginia Department of Transportation
      5. Utilities
        1. Electricity
        2. Natural Gas
        3. Solid Waste Management
        4. Water/Sewer
        5. Stormwater Utility
      6. Frequently Asked Questions
    5. Public Safety
      1. Police
      2. E-911 Center
      3. Sheriff
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      5. Citizen Police Academies
      6. Crime Prevention
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  5. Visiting

    1. Play
      1. Arts & Culture
      2. Berglund Center
      3. Parks & Recreation
      4. Roanoke Social Media
      5. Roanoke Star
        1. StarCam
        2. Roanoke Star on Facebook
      6. Visiting Roanoke
      7. Local Attractions
    2. Stay
      1. Dining
      2. History
      3. Hotels & Lodging
      4. Location
      5. Parking
    3. Travel
      1. Blue Ridge Parkway
      2. Climate
      3. Driving Directions
      4. Greenways
      5. Transportation
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  6. Business

    1. Economic Development
    2. Available Sites and Buildings
    3. Business Guide
    4. Planning, Building, Development, and Zoning
    5. Codes and Ordinances
    6. Permits and Licenses
    7. Taxes and Fees
    8. Doing Business with Roanoke
    9. Current Bids / Proposals
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  7. I Want To…

    1. Apply For
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    2. Get Involved
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      3. Citizen Police Academy
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    3. Sign Up For
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      2. Inspections
      3. E-mail Alerts
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    4. Find
      1. Parking
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      3. Greenways
      4. Public Art
      5. Museums
      6. Libraries
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      8. Historic Districts
      9. Board & Commission Agendas
      10. Voter Registration Information
      11. Frequently Requested Phone Numbers
    5. Dispose Of/Recycle
      1. Trash
      2. Recycling
      3. Hazardous Materials
      4. Leaves
    6. Submit
      1. Change of Address
      2. Citizen Request
    7. View
      1. City Council Agendas
      2. City Code
      3. Recycling Schedule
      4. StarCam
      5. Popular Pages
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