Communication for Public
The Department of Social Services Office at 1510 Williamson Road NE will reopen July 6 on a limited basis for the general public 8:30 am to 4 pm. We are still able to provide most of our services via phone, e-mail, on the web or with a drop box and you are encouraged to use these if you are able. Once you arrive at our 3ml floor entrance, you will notice some changes designed to keep you and our employees safe.
The Mission of the Department of Social Services is to help the citizens of our Community achieve a realistic and attainable level of self-sufficiency within a safe, healthy environment. We will accomplish this by using our strengths and resources in a caring, professional manner, while providing a network of protection, support, and temporary financial assistance.
The Department of Social Services provides a wide array of mandated and non-mandated services to the citizens of Roanoke. These services include a network of protective, supportive, and temporary financial services that assist citizens with achieving a realistic and attainable level of self-sufficiency. These services include Benefit (Eligibility) Programs, Service Programs, Employment Services, and Training Services.
Additional Contact Information
- Steven Martin, Director of Human/Social Services: 540-853-2894
- Jennifer Barnes, Benefit Program Manager: 540-853-2704
- Susan Reese, Social Work Manager: 540-853-2427
- Meredith Burger, Human Services Business Administrator: 540-853-2181