DMV Connect

ROANOKE CITY TREASURER’S OFFICE: VIRGINIA DMV CLOSURE: The DMV Select located in the Roanoke City Treasurer’s Office will close at 4:30 p.m., on Tuesday, March 17, 2020, and will not reopen until further notice.

DMV Connect is DMV’s newest service outreach program and serves Virginians who may not be able to travel to a DMV office. DMV has five Connect teams located throughout the Commonwealth.

The program originally was created to provide identification cards to incarcerated individuals pending release, as identification is necessary to secure jobs, open bank accounts, enter public buildings, and apply for benefits. While DMV Connect still provides services to inmates, the program has expanded to serve customers at retirement communities, government centers, homeless shelters, and more.

DMV Connect will be on-site in the Church Avenue lobby at the Noel C. Taylor Municipal Building, 215 Church Avenue, S.W. on the following dates from 10:00 a.m. to 4:00 p.m.:  

  • DMV Connect visits to the Roanoke City Municipal Building have been canceled until further notice. 

Beginning October 1, 2020, Virginians will need a REAL ID compliant driver’s license or ID card - or another federally approved form of identification, such as a U.S. passport or some military IDs - to board a domestic flight or enter a secure federal facility. 

All applicants for a REAL ID compliant credential, including current Virginia credential holders, must apply in-person, and pay a $10 one-time REAL ID surcharge in addition to standard renewal ($32 for most customers) or replacement ($20) fees. Driver’s licenses and ID cards can be renewed up to one year before the expiration date.

There are several documents that must be presented when applying for a REAL ID. You’ll need to bring physical documentation of:

- Identity and legal presence  - such as an:

Unexpired U.S. passport 


U.S. birth certificate (original) with proof of name change such as marriage certificates (original - signed by clerk of court) (if applicable). 

- Social Security Number - a Social Security card or W-2 form that shows all 9 digits

- Two proofs of residency - this can be your valid Virginia driver’s license with your current residential street address, voter registration card, recent utility bills, or rental lease agreement or mortgage statement. NO PO BOXES! Must show physical address.

Beat the rush and apply for a REAL ID now!

For more information, please visit     


Beginning on February 9, 2018, the DMV Connect will offer testing for driver learner permits. Customers must sign up at least 4 hours in advance of testing. Register online at at least four hours before test time. Same day testing may not be available. Testing for customers with two failed attempts is only available at DMV customer service centers.

Instructions for registering:
1. Visit 
2. Click on “Register for a Test.”
3. Under “Select Test Type,” choose “Learner’s Permit (Driver’s License).”
4. Under “Select a District,” click on “DMV Connect.”
5. Under “Select a Site,” choose “DMV Connect West” for test locations in Roanoke and Southwestern Virginia.
6. Review the available test dates and times in your region and click on “Register” next to your selection.
7. Complete the registration information and click “Submit.”
8. Print the confirmation for your records. If you provided an email address, the confirmation will also be  
    emailed to you.

Road tests - No appointment necessary.  Tests given on a first come, first served basis.