Our Mission:
To foster a diverse, inclusive and innovative workforce that proudly serves the residents, citizens and visitors of Roanoke by protecting lives and property with professionalism, integrity and respect.
Core Values:
- Commitment
- Courtesy
- Compassion
Leadership Philosophy:
We will invest, empower and hold each other accountable to accomplish our mission.
The Roanoke Fire-EMS Department is a full-service fire and emergency medical service agency providing:
- Fire suppression services
- Basic and advanced pre-hospital life support
- Fire prevention and community risk reduction education programs
- Fire investigations
- Heavy tactical rescue (HTR)
- Swift water rescue (SWR)
- Regional Hazardous Materials Team
- Vehicle extrication
- Emergency Management
In addition to housing firefighting and EMS personnel and apparatus, Fire-EMS stations are neighborhood resources. Fire-EMS personnel at these sites help distribute important city documents, teach about fire and life safety, and provide a safe place for lost children and adults.