Flood Preparedness


To report damage to homes and businesses caused by the recent flooding, fill out and submit this online form


In response to this week’s flooding event, the City of Roanoke has established a Damage Assessment Hotline and Damage Assessment Form for community members to report flood related damages to homes and businesses. Citizens may call 540-853-1529 or go to https://arcg.is/5zPuj to report damage to homes and businesses caused by the flooding, as well as to hear information about resources for recovery.


Virginia Department of Emergency Management Information, click here.

American Red Cross National Disaster Hotline

— 1-855-891-7325
  • Provides immediate assistance after disaster 

Salvation Army

— (540) 343-5335
  • Assistance 

United Way of Roanoke Valley

— 211
  • Connecting people with resources


*We are also trying to update the WAZE up with up to date road closures and openings*

  • Wiley Dr., SW between Crystal Spring Ave. & Franklin Rd., SW
  • Winona Ave./Wiley Dr., SW
  • Hamilton Terrace to Belleview SE
  • 3405 Overbrook Dr., SW (sinkhole)
  • Blue Ridge Parkway (Milepost 112.4 to Milepost 135.9 from US Route 24 to Adney Gap - includes FULL CLOSURE Milepost 121.4 at US Route 220 to Milepost 135.9 at Adney Gap)


For additional info, visit: 

  • Mill Mountain Greenway - Open
  • Garden City Greenway - Open
  • Lick Run Greenway - Roanoke Stormwater Management Staff is on scene working to clean up section of the greenway impacted by last week's flooding.  There is a big area of mud and standing water just upstream of 10th St., NW.  Also checking the rest of this section of the greenway for debris and downed trees. 
  • Murray Run Greenway - Tree down between Oregon & Montgomery; Urban Forestry Staff will be there to clean up once they have finished up at Wasena & Smith Parks.
  • Roanoke River Greenway 
    • Peters Creek/Blue Ridge Dr./Aerial Way - did go underwater in sections.  Crews will be on scene today to evaluate
    • Bridge St. to Vic Thomas Park - minimal mud and damage. Crews are working to clean it up; 
    • Wasena Park - Large Red Oak tree down over the greenway and broke some of the timber guardrail.  Urban Forestry crews have been on scene today.  Pavement is missing for a section near the Green Goat Restaurant.  Missing several hundred feet of timber guardrail.  This section will be closed for a while and trail users will be re-routed onto Wiley Dr.
    • Smith Park - debris and mud are on both bridges and water is still flowing over the lowest bridge.  There are days worth of work under 5-81 alone where the flooding is 6-8 ft. deep in spots.  Lots of debris in the park;mulch will need to be replaced on the playground; trash cans are strewn downstream- it will take some time to clean this area.  
    • Smith Park to Roanoke Memorial Hospital - All bridges have mud and debris underneath them. Crews are working to clean the area. 
    • Roanoke Memorial Hospital to Piedmont - generally not too bad - being cleaned by crews.
    • 9th St., SE has pavement damaged.  Crews will be assessing the situation.
    • 9th St., SE to Bennington is open - use caution as there is still some gravel in holes that need to be filled. 
Flood Safety Information
Flood warning flyer1SPANISH

​Where it can rain, it can flood.

Excluding fire, floods are the most common and widespread of all natural disasters. Most communities experience some kind of flooding after spring rains, heavy thunderstorms or winter snow thaw. Dam failures can also produce flooding. Flash floods result from intense storms dropping large amounts of rain within a brief period with little or no warning. Since 1900, floods have killed more than 10,000 people throughout the United States. Three people died in Roanoke as a result of flooding in 1985 and countless numbers of people have been rescued from floodwaters in the City of Roanoke throughout the years.

Most of the severe flooding in Roanoke occurs along the following 13 major creeks and rivers: Barnhardt (Cravens) Creek, Garnand Branch, Glade Creek, Gum Spring, Lick Run, Mudlick Creek, Murdock Creek, Murray Run, Ore Branch, Peters Creek, Tinker Creek, Trout Run and the Roanoke River. The flooding of November 1985 was the worst on record of the Roanoke River and many of the above tributaries. It was a reminder of the danger and damage that can result from widespread heavy rainfall in our community. The most recent significant flooding event was during October 2018 when precipitation from the remnants of Hurricane Michael resulted in the Roanoke River at Walnut Ave. bridge cresting at a height of 16.41 ft which places it 8th on the list of all time flood events. Hurricane Michael caused over $6B dollars of property damage across the east coast including many millions here in the Roanoke Valley. Because of the mountainous terrain throughout the Roanoke Valley, flooding of all of the creeks, except the Roanoke River, usually occurs quickly and with high velocity.
Street Flooding
The City of Roanoke participates in National Flood Insurance Program (NFIP). The NFIP is a Federal program created by Congress to mitigate future flood losses nationwide through sound, community-enforced building and zoning ordinances and to provide access to affordable, federally backed flood insurance protection for property owners. You can view the NFIP summary of coverage available here. The City of Roanoke is committed to protecting citizens and their property from floods, as well as helping reduce rates that its citizens pay for flood insurance.  The City of Roanoke is in the Community Rating System (CRS), under the NFIP, giving discounts to citizens on their annual flood insurance premiums. The City of Roanoke is a class 7, giving citizens a 15% premium reduction in Special Flood Hazard Area (SFHA) and 5% premium reduction in Non-SFHA. Questions? Learn more about the NFIP here.

This website provides important information on flooding hazards, and can also help qualify all city residents for a reduction in flood insurance rates. Please read and share appropriate information and safety tips with all members of your household. If you have any questions, please call the Stormwater Division 
at 540-853-5900.
Click through the Flooding in Roanoke brochure to know the flood risks and how to prepare.
Flooding in Roanoke