Roanoke Social Media
In the City of Roanoke, social media is an important tool for both informing and engaging citizens. Since launching its first social media page in 2008, the city's total digital community size has grown to 218,000+ followers. For information about the City's content moderation policy on social media, please refer to the City of Roanoke's Policy Regarding the Moderation of Third Party Content.
Department Social Media Pages
Submit Service Requests on Twitter
Reporting potholes, downed trees, and other issues to the city is now just a tweet away. Using the city’s new iROANOKE Twitter account, residents can tweet issues to @iROANOKE for response by city crews. The iROANOKE Twitter account integrates directly with the city’s Citizen Request Management System. The system allows staff to log, route, and manage all tweets to the iROANOKE account. Residents who send tweets will receive notifications on Twitter regarding the status of the issue. When sending a tweet, residents should include the exact location of the problem and a photo if possible.
The iROANOKE Twitter account will be monitored Monday through Friday from 8 a.m. to 5 p.m.