The permit holder is required to obtain all applicable inspections for the permit. Every permit must have at least 1 inspection. Your permit has a list of required inspections listed on the back of your permit placard.
Preparing to request inspection
To request an inspection, you’ll need the following information
- Permit number
- Inspection type (IVR Code)
- Special instructions (a.m. or p.m. inspection; inspector to call before coming, etc.)
- Phone number and contact name recommended to be left to ensure timely and accurate scheduling.
Requesting an inspection
eTRAKiT is the most convenient and preferred method. If you are a contractor and do not yet have an eTRAKiT account, please email email@example.com to request an account. Home owners can simply create a Public Account.
IVR scheduler can also be used by calling (540) 208-5431. You’ll find your required inspections and IVR codes on the back of your permit placard. Complete lists of all inspections and codes are available here: Residential IVR codes Commercial IVR codes
Inspection requests placed before 4:00 p.m. will be scheduled for the following business day. Any request received after 4 p.m. will be placed on the schedule for the second working day.
You may check eTRAKiT to view your inspection results and notes.
To avoid re-inspection fees, work must be ready prior to inspector’s visit.
A permit will expire if the work authorized by the permit is not started within 6 months after it is issued and a permit will also expire if there is no activity recorded by the Inspections Division in any 6-month period. No work should be done under an expired permit and inspections cannot be scheduled or performed for an expired permit. If your permit has expired, you must submit a written request for an extension to the Inspections Division. It is your responsibility to prove to the Building Commissioner that the work has not been suspended or abandoned. Expired permits may affect your ability to obtain future permits.
Because the timing is crucial for footings, foundations, and water and sewer lines, these types of work will be given a priority when requested to assist you in pours and covering open excavations.
Same day inspections will be considered on an emergency basis only. For a same day inspection request to be considered, you must contact (540)853-1090. Be sure to indicate on your request that this is an emergency situation and you need an inspection as soon as possible. Same day inspections cannot be guaranteed and will only be performed if inspectors are available.
You must leave your name and number for same day requests.
Inspectors are usually in the office after 4 p.m. each day. The inspectors receive their inspection lists for the next day after 4 p.m. and if needed the inspector may contact you concerning your inspections. Please note that the inspector is not able to schedule a specific time for an inspection.
Inspectors are not allowed to inspect an occupied residence without a responsible party (usually the permit holder) present with them during the inspection.
Special Weather Conditions
Special weather conditions may affect the inspector’s ability to perform inspections. Should you have a question concerning inspections for a particular day, please contact the Permit Center at (540)853-1090. If inspections are cancelled for any particular day, the inspector will contact you if you have provided a call back number when the inspection was requested.
Inspectors carry mobile devices and may be reached by email at all times. This is the preferred method of contact since they are able to complete any inspection in progress and reply when time permits.