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Four Easy Ways To Pay



By eCheck: You can pay online by transferring funds from your personal checking or savings account. This service is free. Click here to pay by eCheck.

By Credit Card: You can pay online with your personal or business Visa, MasterCard, or Discover/Novus card. A convenience fee applies to this service. Click here to pay by credit card.


By Phone: Credit and debit card payments for parking tickets, personal property and real estate taxes, business licenses, city-wide invoices, and EMS bills may be made by phoning (800) 272-9829. Jurisdiction code is 1006. Please note that a 2.45% convenience fee applies to all credit and debit card transactions.

Follow These Steps to Pay by Phone:
  • Call 1-800-2PAY-TAX (1-800-272-9829), 24 hours a day, using a touch tone telephone.
  • When prompted, enter jurisdiction code 1006 for the city of Roanoke.
  • Press 1 for Personal Property Tax.
Press 2 for Real Estate Tax.
Press 3 for Parking Tickets.
Press 5 for Business Licenses.
Press 6 for City Invoices.
Press 7 for City of Roanoke EMS Billing.

The system will prompt you for the information it needs to process your payment. Be sure to write down the receipt number the system provides in case there are questions about your payment.


By Mail: Payments may be mailed to City Treasurer, P. O. Box 1451, Roanoke, VA 24007-1451. Please be sure to include the bill, ticket, invoice, or account number you are paying and write that number in the memo field on your check. Returned checks are subject to a $35 fee in accordance with state law. For your protection, please do not mail cash.


You can pay by cash, check, money order or credit card (Visa, Mastercard or Discover only, with convenience fee) at the City Treasurer's Office in Room 254 on the second floor of the Noel C. Taylor Municipal Building at 215 Church Avenue in downtown Roanoke. Entering the building through the glass doors on Church Avenue, the City Treasurer's Office is immediately to the right. Payments are accepted in person Monday through Friday, 8 a.m. to 5 p.m., except city holidays. Please make checks payable to: Treasurer, City of Roanoke. Returned checks are subject to a $35 fee in accordance with state law. To avoid long lines near payment deadlines, consider paying by one of the other methods above.

You can drop a payment by check or money order in the City of Roanoke payment drop box:
  • In front of the Municipal Building at 215 Church Avenue, SW
Payments must be placed in the payment drop box before the due date on the bill. Payments placed in payment drop box after 8 a.m. will be credited on the following business day. Returned checks are subject to a $35 fee in accordance with state law. For your protection, please do not leave cash. No postage is required to use the payment drop box.