Calling 911 for a Medical Emergency
If you call 911 for a medical emergency, you will be offered instructions to assist the patient until an ambulance arrives. These instructions and additional questions the dispatcher asks do not delay the response of assistance.
The City of Roanoke provides a First Responder Program in which a fire engine responds to certain types of life threatening emergencies. This program has saved lives by improving response time and utilizing firefighters who are trained as emergency medical technicians.