2011
- A Top 10 Digital City (Center for Digital Government)
- Main Library - Gold Award for Best Library Branch (Roanoker magazine’s Best of 2011)
- One of the 100 Best Fleets in North America
- Distinguished Budget Presentation Award -- FY 2010-2011 budget document (Government Finance Officers Association)
- Roanoke Police Department's Cyber Community Policing initiative -- featured as a case study on the International Association of Chiefs of Police website and the subject of an article in the July 2011 issue of Police Chief Magazine.
- E-911 Control Center re-accreditation as a National Public Safety Communications Agency (Commission on Accreditation for Law Enforcement Agencies)
- “Eat for Education” campaign -- Gold Summit Award for “best public relations campaign” (Public Relations Society of America’s Blue Ridge Chapter)
- Award of Excellence for “Inside Roanoke” TV show (City-County Communications and Marketing Association)
- Silver Summit Award for “Inside Roanoke” TV show (Public Relations Society of America, Blue Ridge Chapter)
- Award of Distinction - “Eat for Education” Public Service Announcement (17th Annual Communicator Awards)
- 2010 Municipal Calendar - Gold Summit Award (Public Relations Society of America, Blue Ridge Chapter)